Privacy Policy

Last updated: 2 May 2026

Who We Are

Crimson Ledger is a sole trader business selling apparel and merchandise online. You can contact us at:

Email: info@crimsonledger.co.uk

What Information We Collect

When you place an order or contact us, we may collect:

Your name and contact details (email address, phone number, delivery address)
Payment information (processed securely by Shopify Payments — we never store your card details)
Order history and correspondence with us

Why We Collect It

We use your information solely to:

Process and fulfil your orders
Communicate with you about your order (confirmation, shipping updates, queries)
Meet our legal obligations (e.g. tax records)

Who We Share It With

We do not sell or rent your data. We share it only with trusted third parties necessary to fulfil your order:

Shopify — our e-commerce platform, which hosts our store and processes transactions. Shopify's Privacy Policy
Printify — our print-on-demand fulfilment partner, who receives your name and delivery address to produce and ship your order. Printify's Privacy Policy
Shipping carriers — your delivery details are passed to the relevant carrier to complete delivery

Cookies

Our store uses essential cookies to keep your shopping basket working and to process your order securely. We do not use tracking or advertising cookies.

How Long We Keep Your Data

We retain order and customer data for up to 6 years in line with HMRC requirements for financial records. You may request deletion of your personal data at any time (subject to our legal obligations).

Your Rights (UK GDPR)

You have the right to:

Access the personal data we hold about you
Correct any inaccurate data
Request deletion of your data (where no legal obligation requires us to keep it)
Object to or restrict how we process your data
Complain to the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been mishandled

Contact Us

For any privacy-related requests or questions, please contact us at: